Sunday, April 19, 2009

First Day as a Barista and Training Programe in Cameron...

It's been so many days i didn't put upload my blog !!! know what? cause my training date had been suddenly changed to 14th of April, so without spending much of the time, in the next day after I've done my first closing and i leave Ipoh on the next day. I didn't brought my laptop for the training, so i couldn't update my blog in Cameron sadly... But well, after I've finish up the Starbucks training, I get to learnt a lot of things and get to know a lot of Partners.

I still remember for the first day i being in Ipoh Starbucks, i was late @_@ !! cause i never expected that IPOH had Jamming in the morning -__- due to everyone were going to work as well... actually not late but just i reach there on time... the exactly time. Being a barista especially the one to do Opening cannot be reach on time or late ... but the first day i reach there on 8.30am... which the Shift Manager there " Shazry " told me that i reach there on time ... and asked me not to do it again. After that, i get to know " Sook Kuan " according to the information from other partners She's the most senior barista in ipoh branch Starbucks, also she's an Ex-Supervisor here, i was lucky because she's the first partner who thaught me everything about Opening. There's quite a lot of thing I have to remember for opening, from the Bar station to outside of the shop till the BOH " Back of house " a place where we put foods and stocks, all of it is actually have to done by 1 Opening Parter only him/herself...

After set up everything for Opening, then started my work... due to I'm the new partner there and this my first job... so i didn't know anything about Customer Service or the F & B, so I've to learn all these thing from today. I've to memorize the Foods' name in the Pastry Case and also the drinks' name on the menu Board. For the first day i worked at here.. i gave myself 80% out of 100% .... why 80%? haha... cause the first day I've made some mistake, i reach the store not in a proper time and i burn a " Croissant " !! haha....well it just the wrong step i heat up the croissant, so i burn the croissant into a Dark Ash, LOL.... but lucky that i didn't get scold from either sook kuan or Shazry ... but they helped to figure out my problem and teach me again, which i felt they are friendly and willing to teach me ...

So that was my first day experience in Starbucks, after that i get to know all the partners in Ipoh Strabucks, " Carene - my store manager , Siti - the second person who do opening with me, Suba - a funny indian girl, Firhad - Malay + Chinese Mix, Khevin - The one who always do Clossing, Thilaga - The second Shift Supervisor, GOH - one who taught me for clossing and Nomi - she is Siti's cousin ". Total of 10 partnes in Ipoh which i get to know them on last week.


On Sunday, I received a call from Thila, she told me that my Training have changed to 14th !! which means the next 2 days I've to go for training in Cameron, so i was busy for preparing on going there.... and 14th ~ 17th i were having my training on Cameron branch. Within 2 days of training over there, i get to know another gang of partners =D ... Kurma, Terranec, Ken, Rozen, Nick, Fara, Izwan, Boey and Sarika !! all of them were so so friendly to me, and happy to know all of them and a great experience in Cameron Branch =) although it just shortly of 2 days in Cameron but I'm real happy XD, Ken and Rozen were the 2 new Barista who had the class training together with me, we spent most of the time together in the class XD ... Kumar the Coffee Master, the one who gave lecture in the class, although i didn't saw his Black Apron, but he seems really pro on making coffee and he know a lot about coffee.




This (BTB) " Barista Training Book " all the barista has to complete it within 1 month... see how thick for this book !!! total of 18 Chapters !! more than 400 pages

we used 2 days in Cameron Training, from 10am ~ 6pm the class, to complete 4 chapters below.

-Creating Starbucks Experience
-Communicating About Coffee
-Art of Espresso
- Service at Starbucks

That's the 4 chapters I've completed so far... the rest of it have to complete that in own store within 1 month !! ... like assignment !! XD...






This BTB is not mine, my BTB still haven't get it yet.... maybe I'll get the latest version and not like this =) this 1 is temporally i borrowed from my partner Firhad for my training classes in Cameron use...

Saturday, April 04, 2009

Member of the team - STARBUCKS

3th Apr - Today I've went to Starbucks to grab my uniform ... but i got things which not just a UNIFORM ... i got bunch of items like those I've captured on the pictures below =D... by next Monday will be start working ... morning shift =) and training will be on next week as well ^^ kind of happy when i received all these thing =D i can feel that I'm now a team member for Starbucks a " Barista " =D


Green Apron =D , Polo-T, Cap, few manuals, books =) also a name tag but i guess they forgot to give me =)




Coffee Passport is a mini notebook which inside got a lot of information about coffee from everywhere every country, I've did a little research about this, as a Barista in Starbucks, this book is use for record every coffee u have tasted, once u have complete tasted & recorded the taste of all the coffee, u would given a chance to take the Coffee Master Program and take the assessment to earn the "Black apron"!!

Whereas The Green Apron Book, It outlines the values, purpose, mission, and guiding principles of the Starbucks organization and also some interesting art pictures. For every Batista in Starbucks would have 1 of it ...




Inside of the " Coffee Passport " ...



Inside of the " Green Apron Book "...






Both of these book were the NEW PARTNER KIT, it contains all of the important employment related information that a new member needs to know. It also includes procedures that need to be followed by all the other partners, general information about pay and benefits sort of things =D.







Last but not least, Thx Starbucks once again for choosing me, I'll cheer up on working there !! although this is my first ever job XD !! here i come " STARBUCKS " !!!

Wednesday, April 01, 2009

Sosial Online Game ...

Recently been busy on doing my report ..gotta rush my report before i go for training... this afternoon been called to starbucks and asked about the hotel location for my training... but the store master Cerine told me that location been changed not KL anymore, now been switch to CAMERON HIGHLAND and the date postpone next week =s ...so i got to work on monday first .... next week ony training =) this friday gotta take my uniform ^^" so before i go for working.. hopefully i can finish up my report... so then i can work happily without worry on my report =)

Well, recently i also busy on playing some Sosial Online Game ... what is those " Sosial Online Game " ? ... is actually the game from facebook which allow u to play online with ur buddy ... u don' really need to play much ... just online for certain time and play for awhile ... then u can continue ur work =D ...its really good especially for me !!! XD cause even though im addicted on it .... but still they will run the game their own =) those are the game i played recently " PET SOCIETY, FARM TOWN & the latest game from playfish " RESTAURANT CITY " << got addicted XD...



RESTAURANT CITY :


Exterior of the game of " RESTAUANT CITY "






Interior ... so far still has no $$ to upgrade yet XD ...





FARM TOWN :


flower shape for the farm XD ....




Little Heart shape ... my first art piece on farm !! =D






PET SOCIETY :


well too many hacker on this game... and now been not really active edi =) but still i log in sometimes XD....





All these my favourite now !! XD will log in quite often for relax while doing my report and also keep in touch with my friend on Facebook !! its cool ~~ try it out ^_^ "